Automotive Aftersales Manager

Automotive Aftersales Manager / Service ManagerLocation: Boston, Lincolnshire Salary: 40,000- 45,000 Basic + Up to 20,000 Performance Bonus Job Type: Permanent, Full-Time Hours: Monday to Friday, 8:00am-5:30pm, plus 1 in 3 Saturday mornings (8:30am-12:30pm)The OpportunityAre you an experienced Aftersales Manager looking for a new challenge, or a successful Service Manager ready to take the next step in your career?We are recruiting for an Aftersales Manager to join an established main dealership in Boston, Lincolnshire.This is an excellent opportunity to take ownership of an existing aftersales department, lead an experienced team and play a key role in driving customer satisfaction, operational efficiency and profitability.The dealership currently operates with 8 Technicians, 2 Front of House staff and a Workshop Controller, supported by a 10-ramp workshop with scope for further growth. Key ResponsibilitiesOversee the day-to-day running of the aftersales department, ensuring efficient and profitable operations.Lead, motivate and develop the workshop and front-of-house teams.Drive departmental profitability, labour sales, productivity and efficiency.Maximise service plan sales and identify opportunities to increase revenue.Maintain high levels of customer satisfaction and service standards.Monitor departmental KPIs and implement improvements to achieve performance targets.Manage workshop capacity, workflow and resource allocation.Ensure compliance with manufacturer ..... full job details .....