Automotive Aftersales Consultant

This is an excellent opportunity for an automotive professional looking to take the next step in their career, combining operational expertise with consultancy and client relationship management in a rewarding field-based role.

Job Title: Automotive Aftersales Consultant

Job Type: Permanent

Location: South East England (Field Based) Quarterly visits to Surrey office

Salary: £36,000 basic

Benefits: Bonus scheme, company car, fuel card, pension, healthcare cashback scheme, 25 days holiday plus bank holidays

Reference No: 16197

Automotive Aftersales Consultant – About the Role

An exciting opportunity has arisen for an experienced Automotive Aftersales Consultant to join a growing and dynamic organisation. Covering the South East region, you will work directly with automotive businesses to improve customer retention, identify growth opportunities and enhance overall aftersales performance. This is a consultative, field-based role requiring strong relationship-building skills, commercial awareness and the ability to analyse performance data to deliver practical business improvements. Main Responsibilities:

• Analyse business performance and identify opportunities for improvement.
• Conduct regular client reviews and deliver actionable recommendations.
• Support customer retention and engagement initiatives.
• Provide training, guidance and best practice advice to stakeholders.
• Produce reports, action plans and performance reviews.
• Build and maintain strong relationships with clients across the region.
• Monitor progress against agreed objectives and support continuous improvement.

The Successful Candidate Will Have:

• Previous experience within automotive aftersales or service operations.
• Strong analytical and problem-solving skills.
• Excellent communication and stakeholder management abilities.
• The ability to interpret data and make commercial recommendations.
• A self-motivated and proactive approach to work.
• Strong organisational and time management skills.
• A full UK driving licence and willingness to travel throughout the South East.

Howett Thorpe are acting as a recruitment agency in relation to this role and comply with all relevant UK legislation. We do not discriminate on the grounds of any protected characteristics. Due to the high volume of applications we receive, we regret that we are unable to respond to every applicant. If you do not hear from one of our Consultants within five working days, please assume your application has been unsuccessful on this occasion.

Refer a Friend If this role isn't quite right for you but you know someone who could be interested, refer them to us. You could receive a minimum of £100 in vouchers if we successfully place them into a permanent role, or £25 in vouchers for a temporary assignment (terms and conditions apply).