Automation Engineer

Automation Engineer Location: London (Hybrid Working) Salary: £40,000 - 50,000 + bonus + excellent benefits Benefits: Private healthcare, share plan, enhanced annual leave, pension, life assurance, gym discounts, mental health support, and more. Our client, a leading London-based technology and managed services provider, is hiring an Automation Engineer to help drive innovation across Service Desk operations and IT automation. This is an opportunity to join a business that is transforming enterprise connectivity, managed IT, and cybersecurity services through a modern fibre network and fully in-house delivery model. With a strong reputation for technical excellence, operational quality, and customer experience, the organisation continues to invest heavily in automation, infrastructure, and modern service delivery. As an Automation Engineer, you''ll play a key role in improving operational efficiency, streamlining support processes, and enhancing the end-user experience through intelligent automation and workflow optimisation. What you''ll do Collaborate with Service Desk teams to identify repetitive tasks and operational bottlenecks suitable for automation. Design, develop, and deploy scalable automation workflows aligned to business goals and compliance standards. Build and manage RPA solutions for ticket handling, escalations, notifications, and routine support tasks. Monitor, troubleshoot, and optimise automation processes to ensure reliability, performance, and ..... full job details .....