Automatic Door Engineer

Service EngineerWe are looking for a skilled and customer-focused Service Engineer to join a growing field service team. This role involves visiting customer sites to carry out planned preventative maintenance, reactive repairs, and upgrade works on automatic door systems and associated equipment.The successful candidate will be responsible for diagnosing faults, completing repairs efficiently, and delivering a high standard of customer service while ensuring compliance with all health and safety requirements.Key ResponsibilitiesCarry out planned preventative maintenance (PPM), reactive call-outs, and modernization/upgrade workDiagnose mechanical and electrical faults using a logical and methodical approachProvide technical support and recommendations to customers and colleaguesIdentify opportunities for preventative maintenance, repairs, and system upgradesComplete door safety checks and investigate incidents or customer concerns where requiredParticipate in an out-of-hours call rotaMaintain accurate service records, paperwork, and tablet-based reportingManage company vehicle, tools, stock, uniform, and PPE responsiblyFollow all site-specific procedures and health and safety regulationsDeliver excellent customer service at all times and maintain professional standardsWork collaboratively as part of a wider engineering teamSupport continuous improvement by highlighting process or operational improvementsSkills and ExperiencePrevious experience working on automatic doors or ..... full job details .....