Audio Service Engineer

Bring your technical expertise and passion for sound to a global audio manufacturer whose products help power outstanding audio experiences around the world. Joining the Service Department, you ll play a vital role in keeping professional audio equipment performing at its best diagnosing and repairing faults, carrying out quality assurance and firmware updates, and providing trusted technical support. This hands-on opportunity is ideal for a methodical, customer-focused problem-solver who takes pride in technical excellence and wants to build their career within an innovative international business. You will need to be able to commute to Leeds on a daily basis. Free parking is provided. Key Responsibilities • Inspect, diagnose and repair product faults for products within and outside their warranty period, and the company s products from stock transfers. • Repair products to component level, where appropriate, using available schematics and service manuals, or coordinating with suppliers where information isn t readily provided. • Provide feedback to suppliers on recurring issues where a rolling change in production could prevent further issues in the future. • Repair products to PCB level, where appropriate, or when specified by the supplier, using available service manuals. • Deliver timely specialist product support to the Customer Service team to facilitate a high-level of Customer Service, as facilitated by the Service Coordinator. • Test products to full factory ..... full job details .....