Audi Corporate Account Executive

We are looking for a highly motivated, articulate candidate with a proven track record in administration and customer service. You will be a conscientious team player who is able to work on their own initiative with a desire to succeed and provide unrivalled customer service but also work as a team to ensure the department maintains its high standards. We expect you to be extremely organised, have great admin skills but also the ability to problem solve and see a customer complaint through to rectification. You will be liaising with fleet managers, purchasing executives all the way through to company Directors via the telephone, email and in person. The role of Corporate Account Exec covers: Processing quote requests, requotes, orders and making delivery arrangements whilst adhering to SLA s. Managing orders and deliveries to ensure the department meets budget expectations. Handle order cancellations and model year changes. Month end checks and reporting to ensure all costs are correctly allocated. Overseeing front and back office tasks Communication with drivers, lease companies, fleet managers and internal customers. Managing inbound and outbound emails and telephone calls, occasionally via Zoom / Teams. Maintain your product knowledge so you are able to support customers with latest Audi model information Liaising with the PDI/delivery centre to confirm delivery arrangements and deal with any issues on the day. Supporting customers with queries after taking delivery. We ..... full job details .....