Attraction Assistant

Attraction Assistant - Immediate startStoke BruerneWorking Days: Weekends Adhoc Further availability in half terms/ School HolidaysAs an Attraction Assistant you will be part of a team within a variety of different areas of the business, supporting in the retail shop and working as part of front of house AND Back of house for the onsite caf .Responsibilities of the role will include:Provide an excellent customer experience whether this be serving in the caf , providing expert knowledge about the attraction, selling retail items, or ensuring every visitor feels welcomed and is keen to return after a memorable visit, through great engagement and serviceHelp with preparation of food for the Caf .Ensure that customer excellence is always a priority, by responding quickly and efficiently to questions and dealing with enquiries, particularly when on the welcome desk, or by phone/emailDemonstrate a flexible approach to the rota to work across departments involving caf , retail, and admissions/welcome desk and conferences.Work as a team to ensure retail and catering stock is kept up to date, replaced, recorded, and help to prepare any stocktaking counts.Skills and Experiences:You will be exceptionally customer focused - you may have some relevant experience in a similar customer facing environment (retail, hospitality)Level 2 Food and Hygiene qualification (Essential)You will need basic IT skills - using Microsoft Office, email and Internet and be willing to learn our systemsYou ..... full job details .....