Atlassian Operations Engineer

Role: Atlassian Operations EngineerLocation: UK, RemoteSalary: £45,000 - £55,000?ProfileWe are working with a company that are globally recognised in what they do and are helping millions of people around the world live a better life.Due to continued growth in their Digital Workforce team, they are looking to add an Atlassian Operations Engineer to help with ongoing support and projects.My client has a Atlassian Cloud estate of approximately 6,000 licensed users spanning Jira, Confluence, Jira Service Management, Assets, and related products. The team is simultaneously executing two significant programs inside a single planning interval: the JSM go-live as the new enterprise ITSM platform, and an enterprise license renewal - alongside support to a strategic confidential program.Key ResponsibilitiesOwn the Atlassian access provisioning ticket queue (currently approximately 555 tickets per quarter)User lifecycle across Jira, Confluence, JSM, Assets - joiner, mover, leaver operationsGroup membership management and permission troubleshootingSupport SCIM and Okta-Atlassian integration operations - troubleshoot provisioning failures, reconcile mismatchesCustomer and internal user access for Jira Service Management portalsHands-on support for the JSM go-live as the new enterprise ITSM platformEssential ExperienceMinimum 3 years Atlassian Cloud administration across Jira, Confluence, and JSMJira project configuration at production scale - workflows, schemes, custom fields, ..... full job details .....