Atlassian JSM Service Administrator / Engineer

Atlassian JSM Service Administrator / Engineer (SC Cleared)Role: Atlassian JSM Service Administrator / EngineerSpecialism(s): Jira Service Management, Platform Configuration, Technical Enablement, Service ImprovementType: Contract, Daily RatePay Rate: 450 - 550 per day (Inside IR35)Duration: 6 Months (likely extension)Location: London (Hybrid)Security Clearance: Active SC Clearance RequiredAtlassian JSM Service Administrator / Engineer (SC Cleared)We are seeking an experienced Atlassian JSM Service Administrator / Engineer to support the configuration, optimisation, and ongoing improvement of a Jira Service Management Cloud platform.This role is ideal for someone who enjoys building effective service solutions, improving operational processes, and enabling teams through smart platform configuration, automation, and strong governance.You will be responsible for ensuring the JSM environment is reliable, scalable, and aligned with best practices while helping teams get the maximum value from the platform.Key Responsibilities Configure and maintain Jira Service Management projects, workflows, and request types. Design and implement automation rules to streamline service delivery and reduce manual effort. Manage users, groups, roles, and permissions. Maintain and support integrations including email, monitoring tools, identity platforms, and third-party services. Ensure platform stability, performance, and operational reliability. Configure and enhance portals, requests, forms, ..... full job details .....