Associate Relationship Manager

Job Title: Associate Account ManagerLocation: Warwick (1 day per week)Contract Type: Initial 6 months Join Us in Powering the Future!Are you ready to make a significant impact in the energy sector? Our client, a leading organization in high voltage transmission, is on the lookout for an enthusiastic and dedicated Relationship Manager. This pivotal role connects customers to the transmission system in England and Wales and plays a key part in realizing the UK''s net zero ambitions. If you thrive on building relationships and guiding customers through processes, we want to hear from you! About the RoleIn this dynamic position, you''ll serve as the first point of contact for customers looking to connect to our transmission network. Your role is crucial in guiding them through complex connection journeys, ensuring their needs are understood and met throughout the process. What You''ll Be Doing:Build and Maintain Relationships: Forge strong connections with customers through proactive engagement.Lifecycle Support: Guide customers through the connections lifecycle, keeping them informed at every stage.Query Management: Log, manage, and resolve customer queries and complaints promptly.Data Management: Capture accurate customer data and insights in the CRM system.Data Quality Champion: Act as a champion for CRM data quality and customer pipeline accuracy.Clear Communication: Explain TOCO requirements in a straightforward and customer-friendly manner. What We''re Looking For:Proven ..... full job details .....