Associate Director - Creative Marketing

Location – UK London Hybrid, (3 days in the London Office 2 days WFH)SummaryAn Associate Director holds an important leadership role internally and externally and is an activemember of the Senior Leadership Team within their Practice and AXON. They serve on their SeniorManagement Team and are also responsible for co-leading a business within their Practice asappropriate. The Associate Director provides strategic consultancy to key external stakeholders onaccounts within their business stream. The Associate Director is a seasoned professional withclient-facing responsibilities, as well as significant learning and development duties. They willalso take on operational duties for AXON as needed.The Associate Director is expected to familiarize themselves with our values and adhere to these intheir day-to-day. These values guide our decisions, actions, and interactions with colleagues,clients, and others in the AVENIR Global network. By embodying our values, the Associate Directorcontributes to our collective success and helps to create a positive and inclusive workplace wherediverse ideas are encouraged.Key ResponsibilitiesAccountabilityThe Associate Director is responsible for directing internal and external programs and initiativesthat deliver tangible business outcomes for their client partners and contribute to setting theexcellence bar for all staff in their Practice. They regularly provide strategic leadership acrossone or more of the following aspects: new business opportunities, a group of consultants, meetingsexcellence, or an area of knowledge, or one or more large client account and training program forupskilling of staff at all levels. The Associate Director is also responsible for delivery elementsof the Practice plan for which they have direct responsibility.• Reviews project briefs, providing guidance on how to align with client strategy and scope ofwork, proactively collaborates with account leads to identify ways to mitigate risk of overages,drives efficiencies in project delivery and sets up their accounts for sustainable organic growth.• Effectively manages client requests/needs by identifying solutions that minimize impact on scopeand/or alignment with strategy.• Proficient in driving teams to think critically about how to develop focused, inspired,strategic, and efficient content, largely through an advisory role.• Drives teamwide adherence to operational processes by communicating and collaboratingeffectively across departments and across all projects.• Models exemplary behaviour to inspire teamwide advocacy of the agency’s culture andgoals.• Collaborates with agency leadership colleagues to support new and ongoing growthactivities.Client ServicesThe Associate Director acts as a trusted adviser to their client partners across multiple accounts.They provide professional/technical leadership across multiple and diverse mandates, buildingtrusted long-term client relationships and establishing strong account teams.• Demonstrates leadership to deliver the highest possible standards in scientific and/or clientservice excellence throughout the entire project process.• Defines and clearly communicate objectives, strategies, and scope consistent with clientexpectations; supports account leads in work planning, scoping, and budget development in line withstrategy and deliverables; assembles team. Manages client needs in a way that demonstrates AXON’sstrategic and operational best practices.• Lends their extensive knowledge and experience of the pharmaceutical landscape to the strategicand tactical implementation of AXON’s service offerings, demonstrates good knowledge of complianceand processes related to stakeholder engagement and events best practice (face-to-face, virtual,and hybrid), and is able to upskill mid to senior level team members.• Leverages precedent to anticipate client requests/needs and mitigates these risks by identifyingcreative solutions that minimize impact on scope and/or alignment with strategy.• Provides timely and relevant strategic advice to client partners, informed by broadintelligence-gathering on client, sector, and competitor environment and expertly manages theirexpectations.• Fearlessly drives collaboration with other Practices within AXON and sister brandswithinthe AVENIR Global Network in support of expanding AXON’s service offering portfolio.• Responsible for strengthening and diversifying client relationships through regular partnershipdiscussions with client leads.• Serves as Client Expansion Lead for one or more accounts within their business stream.Project ManagementThe Associate Director is responsible for ensuring that everyone on their team(s) adheres to bestpractices for efficient delivery of all client deliverables. When needed, they will undertaketraining of team members to ensure compliance with AXON’s SOPs. They will provide internalbriefings, perform quality assurance reviews, and provide timely feedback to the team to ensurethat work is delivered to exceed client expectations.• Demonstrates ability to lead an account that may have multiple workstreams/projects from astrategic role.• Drafts timely, accurate workload projections with the ability to propose solutions toanticipated triggers/challenges.• Utilizes skills, capabilities, or knowledge to assist team members in problem solving on behalfof clients, teams, or general management.• Demonstrates ability to keep creativity and innovation at the forefront of projects in a time-and cost-efficient and strategic manner.• Drives detection and resolution of cross-functional team conflicts through proactivecommunication, consistently identifying solutions and working with the team to propose andimplement an action plan.• Accurately completes timesheets and time approvals on a weekly basis and helps team members todo likewise.People ManagementThe Associate Director is responsible for driving team morale and spirit by sharing wins andsuccesses with members of their Practice and acknowledging contributions across account teams. Theyalso foster cohesion within their Practice and routinely demonstrate an ability to inspire othersto act through direct, clear, and specific communication of priorities.• Works with team leads and line managers to recognize strengths and weaknesses of individual teammembers and match those with development opportunities.• Leverages their network of relationships with internal stakeholders to deliver on the prioritiesfor their Practice.• Creates a positive and inspiring work environment.• Garners respect among colleagues and others in the organization by displaying strongcollaborative skills and building effective partnerships.• Demonstrates ability to diplomatically defend the Practice’s needs.As well as the basic salary, great social events, and a culture of continual learning, our competitive benefits package includes but is not limited to:Private medical insurance (for you and your family)Critical Illness coverIncome Protection coverTravel insurance (for you and your family)An annual “wellness” benefit after 3 month serviceHybrid working options, 3 days in the office, 2 days WFH25 days’ holiday (with the ability for it to rise to a maximum of 30 days alongside length of service) – in addition to bank holidaysLife assurance service insurance at 4 x your salaryPaid sabbaticals after 5 years’ serviceAXONAXON is a global healthcare communications agency that ignites change in healthcare. Through the power of life-changing communications, we contribute to medical advances that improve lives. At the core of every scientific innovation and advancement, there is a simple and compelling story to be told. We know how to tell that story, how to use the right tools to reach the right audiences at the right time, to provoke meaningful change.We specialize in advising clients on medical affairs, clinical studies, real-world evidence, marketing, advocacy, and communications, all underpinned by insights and creative strategy. AXON has an international reach, with offices in Copenhagen, London, New York, and Toronto, and a worldwide affiliate network. Established in 2002, we have a deep heritage and expertise in healthcare strategy and communication, and we continue to learn and grow in the fast-changing healthcare sphere. AXON is proudly an AVENIR GLOBAL company.AXON is a diverse organization, committed to a policy of equal opportunities. At all times, we aim to recruit, develop, and promote the very best people, basing judgment solely on suitability for the job.Privacy PolicyWe are committed to transparency about how we collect and use your data, including ensuring we comply with legal obligations relating to data protection. You can view our data privacy policyhere and EU Recruitment Privacy Policy .Apply for this job

*indicates a required fieldFirst Name *Last Name *Email *Phone *Resume/CV *Enter manuallyAccepted file types: pdf, doc, docx, txt, rtfEnter manuallyAccepted file types: pdf, doc, docx, txt, rtfLinkedIn ProfileWebsiteAre you legally eligible to work in the country you are applying t? *If you selected Yes to the question above, please enter the Right to Work Type below. If you selected No to the question above, please enter N/A *What is your notice period/availability to start. *Please let us know what your salary expectations are for this role is. *Have you been referred by a current employee of AXON? ..... full job details .....