Assistant Store Manager

Overview

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Assistant Store Manager

role at

Shakeii Shakeii .This range is provided by Shakeii Shakeii. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range

Job OverviewWe are seeking an experienced and motivated Assistant Store Manager to join our dynamic team. The successful candidate will play a critical role in supporting the Store Manager in all aspects of daily operations, with a particular focus on supplier management, Inventory control, and Customer Service excellence.Apart from management of the day-to-day operations, you will also ensure that the team morale is high, and the Shakeii values alongside commercial success are achieved.Key Responsibilities

Supplier Management and InventoryOversee the ordering process from suppliers, ensuring appropriate stock levels are maintained and minimizing wasteMonitor inventory levels, conduct regular stock audits, and implement effective inventory management strategiesCoordinate with distributors and wholesalers to ensure timely delivery of productsOperations and POS Systems

Utilise and maintain the store''s Point of Sale (POS) system for inventory tracking, sales analysis, and operational efficiencyGenerate and analyse reports from the POS system to inform business decisions and optimise store performanceEnsure proper implementation of POS features for real-time stock tracking, automated reordering, and data analyticsAssist in opening and closing procedures, including register management and daily financial reconciliationSales and Marketing

Support the implementation of marketing strategies to drive store traffic and increase salesAnalyse sales data to identify trends and opportunities for growthCollaborate with the commercial team on promotions, new product launches, and customer engagement initiativesEnsure attractive visual merchandising and store presentation to enhance the customer shopping experienceCustomer Service and Team Management

Deliver exceptional customer service and resolve customer complaints promptly and effectivelyTrain, supervise, and motivate sales associates to maintain high standards of customer serviceCreate employee schedules, conduct performance reviews, and implement coaching as neededPromote a positive work environment and strong team cultureQualifications and Skills

Fluency in Chinese (Mandarin or Cantonese) and English, both written and spokenPrevious retail management experience, preferably in grocery or food retailStrong understanding of supplier management and ordering processes in retail environmentsProficiency with POS systems and inventory management softwareExcellent customer service and communication skillsStrong leadership abilities and team management experienceGeneral Management Support

Assist Store Manager with scheduling, budgeting, and staff developmentSupervise daily operations during Manager''s absenceSupport recruitment and training of new team membersEnsure compliance with company policies and proceduresPreferred Qualifications

Experience in grocery retail specifically, with knowledge of food handling and storage requirementsUnderstanding of Chinese culture and food products to better serve our customer base and manage suppliersKnowledge of retail marketing strategies and sales techniquesExperience in financial management, including budgeting and cost controlWhat We Offer

Competitive salary based on experience and qualificationsOpportunities for career advancement and professional developmentA dynamic and inclusive work environmentEmployee discount program and additional benefitsWorking Hours

Full-time position requiring flexibility to work evenings, weekends, and holidays as neededHow to Apply

If you are a driven and ambitious retail professional looking for a new challenge, please submit your application, including your CV and a cover letter.Job Types: Full-time, Temp to permContract length: 12 monthsRequirementsQualifications and Requirements

Bachelor''s degree in business management, hospitality, or a related field (Master''s degree is a plus).Proven experience in managing retail outlets, in the food and beverage industry.Strong leadership and team management skills.Excellent communication and interpersonal abilities.Analytical and problem-solving skills.Knowledge of food safety regulations and health standards.Financial acumen and budget management experience.Adaptability to changing market conditions and trends.Proficiency in using various software and technology for operational management.Benefits

Company DiscountsCompany PensionBonus and Incentive SchemesSeniority level

DirectorEmployment type

Full-timeJob function

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