Assistant Store Manager

Role: Assistant ManagerSalary: £28,980 per AnnumRole Type: PermanentShift Pattern: Weekly alternating shifts:7:45am-4:15pm9:45am-6:15pmWeekend Requirement: 1 weekend per monthSaturday: 7:45am-4:15pmSunday: 9:15am-4:15pmWe are currently recruiting on behalf of a storage company for an Assistant Manager to join their busy and friendly team based in High Wycombe.This is a great opportunity for someone who enjoys working with people, is hands-on and wants to build their experience in a management role while providing great customer service.Responsibilities:Speaking to customers both over the phone and face-to-face, providing excellent customer service.Upselling add-ons and extras to existing customers, including packaging materials and additional storage space.Supporting the manager with smooth day to day running of the siteEnsuring communal areas are kept tidy, clean and presentable for customers.Assisting with the opening and closing of the site.Processing new customer bookings, payments and account changes.Conducting site tours and explaining storage options and services to prospective customers.Maintaining accurate customer records and completing relevant admin duties.Building strong relationships with customers and encouraging repeat business.Providing general support to the Manager and wider team as required.Half yearly bonus when targets and KPI''s are met.About you:Customer-focused with excellent communication skills.Confident with upselling and identifying sales ..... full job details .....