Assistant Store Manager

Overview

As an Assistant Store Manager at MandS Opticians, you will play a key role in ensuring the smooth operation of the Optical and Hearing businesses while delivering exceptional customer care. Supporting the Store Manager, you will oversee daily operations, drive sales performance, and enhance customer experience. With a focus on leadership, business development, and financial management, you will help grow the business and ensure its continued success.Key Responsibilities

Be able to deputise in the absence of the Opticians ManagerLead, motivate, and manage a team on a daily basisDrive sales performance while maintaining excellent customer service standardsPromote MandS Opticians throughout the store to increase awareness and appointmentsConduct training and performance reviews for sales advisorsEnsure a seamless and professional customer journey, addressing enquiries and concernsManage store KPIs, ensuring profitability and business growthDrive brand awareness through in-store marketing activitiesAssist or carry out any additional tasks as requiredAbout You

You are a motivated and organised leader with experience in optical retail, looking to take the next step in your career. With strong leadership and communication skills, you excel at inspiring teams, delivering outstanding customer care, and driving business growth. Your commercial awareness, and passion for customer care make you a valuable asset to the team.Key Requirements

Proven experience in an optical retail role, preferably as a supervisor or team leaderStrong leadership and team management skillsProfessional and customer focused approach to customer serviceExcellent communication and interpersonal abilitiesUnderstanding of practice operations, industry regulations, and business ..... full job details .....