Assistant Store Manager (Full-Time)

Overview

Assistant Store Manager (Full-Time) at Pandora. 40 hours per week, permanent. Salary between £31,000 and £36,000 per year (full-time equivalent). Working days: Mondays to Sundays (inclusive).At Pandora, we believe in creating moments that matter for customers and our team. We’re seeking an organised, proactive and results-driven Assistant Store Manager who can lead from the shop floor and in retail operations, inspire a high-performing team to beat targets, and provide world-class service. Pandora is recognised as a great place to work and is committed to fair and professional recruitment practices.The Role

As an Assistant Store Manager, you’ll support the Store Manager in delivering commercial success, lead, coach and develop a high-performing team, and model our signature selling ceremony for a world-class customer experience. You will be responsible for the store’s successful running and trading in the absence of the Store Manager.What You’ll Do

Drive store performance by analysing sales, KPIs, and customer feedback, and use insights to make commercial decisionsSupport the Store Manager in planning and executing business strategies that deliver on sales targetsChampion visual merchandising and product displays to reflect brand guidelines and maximise commercial impactBe a Pandora ambassador on the shop floor with deep product knowledge and a commitment to brand valuesInspire your team to create personalised and meaningful moments for customers by role modelling our selling ceremonyTake ownership of excellent customer service standards and resolve escalated issues with professionalism and careSupport in daily operational tasks including rotas, stock control, till operations, and managing security, health and safety, and compliancePlan staffing levels in line with commercial needs and seasonal trendsEnsure high shop floor standards, smooth stock management, and overall operational excellenceThe Successful Candidate

You’ll be a capable leader and team player who thrives in a fast-paced environment, with strong people skills, commercial acumen, and energy that inspires those around you. Prior experience with a leading brand or desirable consumer product retailing is preferred. If you are a senior supervisor or current assistant manager seeking a new challenge, this could be the opportunity for you.Proven experience driving sales and profitability in storePassion for exemplary customer service and ability to coach a high-performing teamStrong communication and organisational skills; adaptable to changing business needsPositive, can-do attitude with enthusiasm for Pandora product and core valuesGrowth mindset with openness to feedback and changeWell-presented appearance with a taste for desirable products and retailWhy Work With Us?

We value our people and offer a rewards package designed to support your growth and well-being.Highly competitive salaryMonthly bonus of 10% (up to 20% with stretch targets)Generous jewellery uniform allowanceEmployee discountWear box access: select jewellery to wear while you’re workingExclusive discounts via our online benefits platformSupport for health, wellbeing, and legal advice through Retail TrustParties, incentives and gifts throughout the yearClear career progression and training opportunitiesTo apply, please click apply and submit your application. Pandora’s recruitment procedures are designed to be transparent and fair for all candidates. If you require reasonable adjustments for interviews, please let us know.About Pandora

Pandora is the world’s largest jewellery brand, specialising in accessible luxury jewellery made from high-quality materials. Pandora operates in more than 100 countries with thousands of points of sale. Headquartered in Copenhagen, Pandora employs thousands worldwide and is committed to sustainability and responsible business ..... full job details .....