Assistant Shop Manager (Maternity Cover)

Job Title: Assistant Shop Manager (Maternity Cover) Salary: £15,736 per annum (pro-rata of full time equivalent £26,227) Team: Knaphill Hours: Part Time, 22.5 hours per week Contract Type: Fixed Term Location: Knaphill Shop,2PP GU21 About the role Your key purpose will be to support, and in the absence of the Shop Manager, lead a team of volunteers to maximise sales and deliver excellent customer service. You will also ensure the shop premises and assets are maintained to a high standard, in line with legal requirements and Shooting Star Children''s Hospices (SSCH) policies and procedures. About you You will be a proactive and organised team player, confident in supporting, and in the absence of the Shop Manager, leading a team of volunteers. With a strong focus on customer service, you will be comfortable dealing with enquiries and resolving issues professionally, while creating a welcoming and positive environment for both customers and volunteers. You will have the ability to plan and prioritise tasks effectively, including coordinating rotas, delegating responsibilities, and ensuring the smooth day-to-day running of the shop. You will bring a keen eye for detail and a commercial mindset, with experience or an interest in merchandising, stock management, and sales performance. You will be confident making decisions on pricing, product suitability, and display to maximise income. Working collaboratively with a wide range of internal teams and stakeholders, you will ..... full job details .....