Assistant Service Manager/Workshop Controller £35k basic + Bonus Guildford Permanent/Full Time Working Hours: Monday to Friday (8am 6pm) / 1 in 3 Saturdays (8am 1pm) Our client, a franchised Motor Trade main dealer group in the Guildford area, is on the lookout for an experienced Assistant Service Manager/Workshop Controller to join their busy team. If you are interested in finding out more please contact us today! Duties and Responsibilities: Advising on technical queries or issues. Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department. Lead, motivate and allocate work to the technicians. Ensure health and safety procedures are observed and always maintained. Actively coach and develop the service team to increase individual competencies. Liaise with the service advisors as to when repairs are due to be completed, ensuring the customer is kept up to date. Your Background and Skill: Proven experience working in a busy and demanding dealership, as a Senior Service Advisor, Workshop Controller or Assistant Manager Well presented and have excellent interpersonal and organisational skills. Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals). Excellent communication skills. Knowledge of Pinnacle would be beneficial For further details on this Assistant Service Manager/Workshop Controller role and other jobs in the motor ..... full job details .....