Assistant Service Manager

Assistant Service ManagerFranchised Motor Dealership - Coulsdon We have a great Assistant Service Manager role in the Coulsdon area - this is a great opportunity to step into management and build your leadership career within a busy, professional service department. We''re looking for a confident, driven individual who knows how a service desk runs and is ready to take on more responsibility. As Assistant Service Manager, you''ll support the Service Manager in the day-to-day running of the department. You''ll help lead the front-of-house team, keep operations running smoothly, and ensure customers receive an excellent experience every time. Key Responsibilities:Support the Service Manager in overseeing daily operationsMotivate and guide the Service Advisor teamMaintain high levels of customer satisfactionHelp drive department performance and profitabilityHandle escalated customer queries professionallyEnsure smooth workflow between workshop and front desk What We''re Looking For:Strong experience as a Service AdvisorReady to step into a leadership/management roleExcellent communication and organisation skillsCustomer-focused with a proactive approachAbility to work in a fast-paced environment Package and Hours: 36,000 Basic Salary 50,000 OTEMonday to Friday, 08:00 to 18:00Saturdays: 1 in 3 (due to move to 1 in 4) This is an ideal opportunity for someone looking to progress their career, gain management experience, and make a real impact in a growing service department. ..... full job details .....