Assistant Service Manager

We are currently seeking a highly skilled and motivated Assistant Service Manager to join a reputable automotive dealership in Manchester. This is an excellent opportunity for experienced professionals looking to progress their careers within a dynamic and supportive environment. The role of Assistant Service Manager offers significant earning potential, a comprehensive benefits package, and the chance to work with a dedicated team committed to delivering outstanding customer service.

Benefits for the successful Assistant Service Manager:

• Competitive salary package, fully negotiable, with opportunities to earn bonuses and commissions based on performance
• 33 days of annual leave including bank holidays
• Retail discounts on cars and servicing to assist with savings
• Access to a robust company pension scheme
• Flexible and family-friendly policies to promote work-life balance
• Cycle-to-work scheme for affordable commuting
• 24/7 access to healthcare professionals for wellbeing support
• Paid community volunteering days
• Investment options via share purchase plan
• Employee referral rewards for talents introduced to the business
• Ongoing training and development to support career growth
• Optional flexible working arrangements tailored to individual needs

Duties of the Assistant Service Manager:

• Lead and motivate the service team to ensure high performance and excellent customer service standards
• Manage day-to-day operations within the service department, ensuring efficient workflow and resource allocation
• Oversee customer correspondence, providing timely updates and managing expectations
• Develop a comprehensive understanding of products and services through manufacturer training
• Promote additional services and repairs to optimise revenue opportunities
• Schedule and confirm vehicle appointments accurately and efficiently
• Maintain precise customer records within the management system
• Support the dealership in achieving customer satisfaction and business targets

Requirements:

• Proven experience as a Commercial Service Advisor, Service Advisor, Senior Service Advisor, or Assistant Service Manager within the automotive industry
• Exceptional communication skills with a focus on delivering excellent customer experiences
• Strong organisational skills and the ability to work effectively under pressure
• Experience working in a target-driven environment with a track record of achieving sales or service goals
• Valid UK driving licence is essential
• Enthusiastic, eager to learn and committed to delivering outstanding service

If you are ready to take the next step in your automotive career as an Assistant Service Manager, we want to hear from you. Find out more about this exciting role today.

Contact Paul Martin, Automotive Recruitment Specialist at Perfect Placement covering Manchester and Greater Manchester, today to discover more about this fantastic opportunity.

Our team of Automotive Recruitment Consultants all share a passion for connecting skilled professionals with their ideal roles. So, if you are looking to enhance your career and want to hear about more motor trade jobs in your area, please contact us today.

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