Assistant Night Manager

Assistant Night ManagerKickstart your career with us at Dalata Hotel Group! This role offers a fantastic opportunity for growth and development in the vibrant hospitality sector. Benefit from Dalata Academy programmes, courses and learning tools that equip you with essential skills and knowledge while also providing exposure to senior team members who can mentor you.We are committed to promoting from within, so your dedication can lead to exciting internal opportunities. If you are ready to enhance your career and make an impact in a supportive environment, join us at Dalata Hotel Group!BenefitsFree employee meals on duty50% Off FandB in all properties€/£60 employee rate on rooms for all Dalata-owned hotels30% off rate for your Friends and FamilyExtra AL every year worked (5 days to a maximum of 5 days)Employee Assistance Programme.Cycle to Work Scheme/Transport SchemesSAYE (Save As You Earn Scheme)Pension access (Ask your HR Manager for local pension information)Development Opportunities through our Dalata Academy- support your career journeyStaff Appreciation Initiatives, fun team-building activities and regular charity eventsYour Job:Assist in ensuring the smooth and efficient operation of the hotel during night shifts while delivering the highest level of customer service.Support guest relations by addressing inquiries and resolving any issues that may arise.Help maintain overall health and safety standards at night, including conducting fire walks, security checks, and performing other relevant health and safety duties such as first aid.Perform front office duties, including assisting with the night audit report and facilitating guest check-in and check-out processes.Collaborate with the Night Porters, overseeing their nightly tasks and ensuring they are fulfilled efficiently.Provide food and beverage service to guests during the night hours.Support the team in achieving operational goals through mystery audits, customer comment indexes, quality evaluations, and adherence to hotel standards.Aid in the development of the Night team, preparing them for career advancement opportunities.Contribute to the strategic operations of the hotel by providing insights and suggestions based on nightly observations and activities.This position is key in maintaining the hotel''s excellence during the night and ensuring a positive experience for all guests.What You Will Need:2 -3 years in a similar night or reception roleExcellent knowledge of the hotel businessPrevious hospitality experience is essentialGood computer skills and knowledge of Opera isKnowledge and experience of using the Brilliant electronic front office systemExcellent skills in People leadership and development.Excellent organisational skills and the ability to oversee and delegate work to others.A warm, friendly and approachable personality when dealing with fellow staff and guests.The ability to work on their initiative, as well as being capable of working as part of a teamAbout UsDalata Hotel Group

We bring

the heart of hospitality

to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany and the Netherlands, and well keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.Dalata Hotel Group Plc is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone''s needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.Our newly built Maldron Hotel Brighton is ideally located by the waterfront, just minutes away from the citys conference centre and exciting main attractions.The excellent transport links combined with the incredible seafront location make Maldron Hotel Brighton a no-brainer for leisure or business trips. Brighton Rail Station is less than a 15-minute walk, providing connections to central London in less than an hour and Gatwick Airport in just 25 ..... full job details .....