Assistant Manager

Assistant Branch ManagerLocation: HounslowHours: Monday - Friday: 7:30am - 4:30pm Saturday: 8:30am - 12:30pmSalary: 30,000- 32,000About the RoleOur client is looking for a motivated and hands-on Assistant Branch Manager to support the day-to-day running of a busy trade branch. This is an excellent opportunity for someone with experience in the trade, building products, or retail sector who is ready to take the next step into a leadership role.Working closely with the Branch Manager, you''ll play a key role in delivering outstanding customer service, supporting and developing the team, and ensuring the branch operates efficiently and profitably.This is a varied role combining customer service, sales support, warehouse operations, and people management.Key ResponsibilitiesSupport the Branch Manager with the day-to-day running of the branch.Lead, motivate, and develop the branch team to deliver excellent customer service and achieve business objectives.Deliver exceptional customer service both face-to-face, over the telephone, and via email.Provide product advice, quotations, and sales support to customers.Build and maintain strong relationships with new and existing trade customers.Assist with business development and the opening of new trade accounts.Ensure customer orders are processed accurately and efficiently.Oversee warehouse operations, ensuring orders are picked, packed, and dispatched correctly.Monitor stock levels, carry out stock checks, and maintain accurate ..... full job details .....