Assistant Manager

Overview

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Assistant Shop Manager

role at

DEBRA

in Raynes Park. This permanent, part-time position offers a chance to make a real difference while engaging in a dynamic and hands-on work environment.DEBRA is a charity dedicated to supporting individuals and families affected by Epidermolysis Bullosa (EB). We are seeking a dedicated Assistant Shop Manager to join our team in Raynes Park.Location

DEBRA Store, Raynes ParkEmployment details

Position: Assistant Shop ManagerContract: PermanentHours: Part-time, 28 hours per week, working 4 days out of 7Pay: £12.71 per hourSalary: £18,505.76 per annumWhat DEBRA is About

We are a charity driven by a mission: a world where no one suffers from Epidermolysis Bullosa (EB). Our vision is to provide lifelong care and pursue cures for everyone affected by this condition. Our core values are respect, passion, care, and inclusivity.What you will be doing

This is a dynamic role that combines hands-on management with team support. You will need both manual dexterity and strong interpersonal skills.Responsibilities

Hands-on processing and presentation: sorting, lifting, carrying, and pricing donated items (clothing, books, homeware); creating visually appealing window and in-store displays.Exceptional customer engagement: provide a warm and welcoming shopping experience and build positive relationships.Maintaining shop standards: keep the shop floor clean, tidy, and well-organised, including light physical tasks.Stock management with physical involvement: manage stock levels, receiving, moving, and organising donations in storage areas.Volunteer support and guidance: recruit, train, and support volunteers to foster a positive team environment.Financial transactions and security: handle transactions accurately and ensure shop security.About You / Requirements

Strong teamwork and clear communication to collaborate with the Shop Manager, colleagues, and volunteers.Excellent organisational skills and a proactive approach to managing tasks and using initiative.Ability to handle the physical aspects of the role, including lifting, moving stock, arranging displays, and general shop maintenance.A genuine passion for delivering outstanding customer service and a positive shopping experience.Benefits

Auto enrolment Pension with DEBRA contributionLife Assurance SchemeEmployee Assistance Program offering 24/7 support for staff and their familiesGenerous Training Budget and commitment to Employee VoiceCareer progression opportunitiesAnnual Leave: 20 days plus Bank Holidays (pro rata for part-time)Increased Holiday Entitlement and Long Service AwardsExclusive Staff DiscountPersonalised Recognition AwardsOpportunities for Apprenticeships and InternshipsAdditional Information

DEBRA is committed to safeguarding and promoting the welfare of vulnerable adults. All positions are subject to a DBS check and the receipt of two satisfactory work references. We promote equality, diversity, and inclusion and will provide reasonable adjustments during recruitment or interviews if needed.If you are enthusiastic about this opportunity and keen to contribute to the vital work of DEBRA, please click

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