Assistant Manager

Salary - Up to 43,000 annually Schedule - Full TimeExperience - Previous experience in a similar roleBAO Battersea is looking for an Assistant Manager to join the team and help deliver warm, joyful service every day.We''re looking for someone who brings positive energy to the floor, supports their team with care, and takes pride in creating great guest experiences. This is a hands-on role in a fast-paced restaurant. Ideal for someone ready to take the next step in their hospitality journey.The LocationBAO Noodle Shop in the iconic Battersea Power Station. Perch around the expansive wrap around counter, where chefs serve bowlfuls of beef noodle soup, xiao chi and BAO.Bao''s goal is to create restaurants that offer a different experience to each other, inspired by our founder''s upbringing and travels around Asia. Each restaurant within the group has a unique menu and a different story.The PositionAt BAO, we care about doing things properly — from how we greet our guests to how we support each other behind the scenes. As Assistant Manager, you''ll be a key part of the leadership team, working closely with the General Manager to ensure smooth daily operations, high service standards, and a happy, motivated front of house team.This is a hands-on role for someone who leads by example, brings a calm and confident presence to service, and is passionate about delivering joyful experiences for guests and teams alike.What you''ll be doing:Supporting the management team in running daily service — keeping things flowing with energy and careLeading sections and supporting the FOH team during busy shiftsHelping to train new team members and giving regular feedback and encouragementAssisting with floor plans, guest bookings, and team rotasMaking sure every guest has a brilliant experience — from warm welcome to goodbye baoBeing a supportive and reliable leader on the floorWhat we''re looking for:Experience as a Supervisor or Assistant Manager in a fast-paced, quality-driven restaurantSomeone who''s confident running a section and helping lead a teamA people-first approach — friendly, professional, and great at communicatingA strong eye for detail and pride in delivering great serviceA desire to grow and learn — we''ll support you every step of the wayThe BenefitsWe want working at BAO to feel like stepping into a warm, fluffy bao — soft, supportive, and full of good stuff. Here''s what you can look forward to:Growth and DevelopmentA supportive, people-first culture that puts development at the heart of everythingAccess to the School of BAO — our in-house training platformPersonalised development plans to help you shape your futureLifestyle PerksDining discounts across 30+ restaurant brandsCurated wine and meat supplier access at trade pricesDiscounts on BAO retail and takeawayTaiwan Travel ClubA chance to visit Taiwan and immerse yourself in the food and culture that inspires everything we doMilestone PerksSpecial rewards to celebrate your time with usExtra Time OffAdditional holiday allowance as you grow with usWellbeingMental health support through Kelly''s CauseA balanced work structure — including a 6-shift week to help protect your energyCelebrations and CultureTwo big company parties a year: Wei Ya and Moon Festival BBQBAO Social Clubs: Grandma''s Home Cooking Club, Hot Pot Supperclub, and moreThe Group

BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu.At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your ..... full job details .....