Assistant Manager

Are you looking for a hands-on role with a clear path to Store Manager? Assistant Manager - Flooring and Carpets (Southborough) Full-time £34,000 + benefits Career progression to Store Manager About Us We''re a friendly, family-run flooring and carpet business with a strong reputation for exceptional customer service and expert aftercare. With plans to open a second store, we''re looking for a proactive Assistant Manager to join our Southborough team. This is a fantastic opportunity to learn the business and progress into a Store Manager role. The Role This is a varied, customer-facing role supporting the Store Manager in the day-to-day running of the shop and operations. You will: Supervise the Retail Assistant and provide coverPlan the fitting schedule and manage fitters and subcontractorsVisit customers'' homes to offer flooring advice (training provided)Help customers make informed product choicesHandle customer complaints professionallyEnsure smooth day-to-day store operationsSupport the Operations Manager with insights and analysisAttend networking events and exhibitions to help drive growth What We''re Looking For No flooring experience required - full training provided!Strong organisational skills and attention to detailExperience supervising staffCalm, professional approachExcellent customer service skillsGood IT proficiency (Excel, Word, Outlook)QuickBooks experience (advantage)Full driving licence Why Join Us? Salary: £34,000 (review after probation and ..... full job details .....