Assistant Local Housing Manager

Hours: 20 per week Shift Pattern: Must work every Monday, flexible with remaining hours The Local Housing Manager team is at the very heart of a Housing 21 Retirement Living scheme. This customer-facing role supports the Local Housing Manager in providing a professional, high quality and effective housing and support service to residents. The Assistant Local Housing Manager assists and deputises for the Local Housing Manager in being responsible for all aspects of court life and relationships with the local community. The role is diverse, and no two days are the same. Our Assistant Local Housing Managers support all residents to enable them to live independently in their own homes, with a focus on tenancy sustainment, support and resident wellbeing. They work with the Local Housing Manager to ensure the building is safe and secure, engage actively with residents and the local community, and assist residents to reach consensus about local issues affecting their homes. What we re looking for: Excellent standard of reading, writing and numeracy Experience of working in the social housing sector, particularly with a focus on older people (desirable) Knowledge and/or experience of the issues faced by older people or other vulnerable groups in particular Dementia, drug and alcohol use and mental health (desirable) In addition, if you are committed to delivering the best, are passionate about developing others and the organisation, and have a can-do approach with a customer ..... full job details .....