https://jobs.co.uk/job/assistant-income-officer-great-places-housing-association--c18e5cf1-ac2d-4c57-81c3-9fdf007f8e32 RSS feed for Assistant Income Officer at Great Places Housing Association. en-gb Mon, 07 Sep 2026 17:56:34 GMT https://jobs.co.uk/job/assistant-income-officer-great-places-housing-association--c18e5cf1-ac2d-4c57-81c3-9fdf007f8e32 https://jobs.co.uk/job/assistant-income-officer-great-places-housing-association--c18e5cf1-ac2d-4c57-81c3-9fdf007f8e32 Mon, 07 Sep 2026 11:51:36 GMT Location: Manchester | Salary: 10000-500000 Annual | Type: Permanent | Assistant Income Officer Didsbury, Manchester £29,833 rising to £31,403 (At 2 years, subject to satisfactory performance) The Assistant Income Officer will support the delivery of an efficient, customer-focused income management service for Plumlife Homes. The postholder will assist with the recovery of rent, service charge, commercial, former tenant, cyclical and recharge debts, helping to achieve collection targets while maintaining tenancy sustainability and supporting residents who may be experiencing financial difficulty. The role will contribute to maximising income, improving customer satisfaction and ensuring accurate administration across income management processes. What you''ll be doing; Take ownership and day-to-day management of an allocated arrears patch. Manage commercial arrears and support timely recovery action in line with policies and procedures. Manage former tenant arrears for all tenures to maximise income recovery for Plumlife. Producing court documentation and attending court hearings. Produce invoices and payment demands for commercial customers where required. Managing virtual accounts ensuring recovery of this debt for Plumlife. Support the Income O... Permanent