Assistant General Manager

With an outdoor terrace overlooking Camdens eclectic food market and canal, Lockside Camden combines a bar atmosphere with a dance floor focus.

Role Overview:As the Assistant General Manager, youll play a vital role in daily operations, team leadership, and customer satisfaction. Working closely with the General Manager, youll help oversee all aspects of the pub/restaurant, from ensuring high-quality service to supporting team development. Youll lead by example, maintain high standards, and ensure that both staff and guests feel valued and engaged.

Key Responsibilities:Operational Support:

Assist the General Manager in all daily operations, including opening/closing procedures, cash handling, and inventory management.Staff Supervision:

Lead, train, and motivate team members to deliver exceptional service; assist with scheduling and performance reviews.Customer Experience:

Ensure an outstanding customer experience, proactively addressing any issues and building strong relationships with regular guests.Quality Assurance:

Uphold high standards in food, drink, and service quality; work closely with kitchen/bar teams to maintain consistency.Compliance:

Ensure health, safety, and licensing regulations are strictly adhered to.Financial Oversight:

Assist in managing budgets, monitoring expenses, and achieving financial targets; support in analyzing performance data to optimize operations.

Qualifications:Proven experience in a managerial role within a pub, restaurant, or hospitality environment.Strong leadership and interpersonal skills, with the ability to motivate and inspire a diverse team.Excellent communication and problem-solving abilities.Knowledge of health, safety, and food hygiene standards.Flexibility to work evenings, weekends, and holidays as needed.A passion for delivering outstanding customer service and a positive guest experience.

What We Offer:our annual team party48 hour contract and a commitment for a good work/life balance50% off food and 20% off drink in all our venuesand the usual - pension and team mealsgreat progression opportunities within the company

If youre passionate about hospitality and ready to bring your skills to a dynamic and welcoming pub/restaurant, wed love to hear from ..... full job details .....