Assistant General Manager

Assistant General Manager – Spider is advertising on behalf of a leading leisure and hospitality business for an Assistant General Manager to join their venue based in Soho, London on a full-time, permanent basis.

You will lead by example, inspire and develop the team, and consistently embody and promote the clients core values through everything you do:

• Be Fun Be Kind
• Driven to Deliver
• Treasure the touch points
• Work Brilliantly together

Fantastic company package include:

• Competitive Salary: £35,000 – £38,000 per annum, depending on experience
• Holiday: 25 days annual leave
• Additional Benefits: Benenden Health PMI, Cycle to Work Scheme, Travel Loan, Employee Assistance Programme (EAP), and discounts on food and beverage

About the role:

As an Assistant General Manager, you will support the overall management and success of a vibrant leisure and hospitality venue, helping to deliver unforgettable customer experiences through exceptional service, food, drinks, and entertainment. You will lead by example, motivate and develop the team, and help create a fun, collaborative, and high-performing working environment.

This role requires a hands-on leader who is passionate about hospitality, thrives in a fast-paced environment, and is committed to delivering outstanding guest experiences while supporting day-to-day venue operations.

Main Duties and Responsibilities: 

• Support the overall management and smooth day-to-day running of the venue
• Lead, motivate, and develop team members through a positive and collaborative

management style

• Deliver exceptional customer service and memorable guest experiences
• Promote and embody the company’s core values across all aspects of the business
• Support operational planning, organisation, and administrative duties
• Work closely with colleagues to ensure high standards across service, hospitality, and team performance
• Help create a fun, welcoming, and engaging environment for both guests and staff
• Ensure excellent attention to detail across all areas of the customer experience

About You:

As an Assistant General Manager, you will have strong leadership and people management skills, with the ability to motivate and inspire a team within a leisure, hospitality, or customer-focused environment. You will be highly organised, detail-oriented, and confident managing multiple priorities in a fast-paced setting. You will be a strong communicator who enjoys working collaboratively and building positive relationships with both guests and colleagues. Most importantly, you will have a genuine passion for hospitality and delivering exceptional customer experiences, always willing to go the extra mile.

About them:

This is an exciting opportunity to join a fun, people-focused leisure and hospitality business that is passionate about creating unforgettable experiences and believe that pleasure is something to be taken seriously. You’ll become part of a supportive and energetic team culture where individuality, collaboration, and exceptional service are genuinely valued.

If you have the relevant skills and experience for this Assistant General Manager role, ensuring clients can let their hair down, have fun and belt some tunes out then please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.

Additional keywords: Assistant Manager, Assistant General Manager, Hospitality Manager, Leisure Manager, Venue Manager, Customer Service Manager, Entertainment Venue, Hospitality, Team Leader, Food and Beverage, Guest Experience, Bar Manager, Front of House Manager

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