Assistant General Manager

Salary - Up to £46,000 Schedule - Full TimeExperience - Prior experience of managementBAO City are seeking a Assistant General Manager to join their team. The successful candidate will be friendly, personable and passionate about all things food and drink. This is a fantastic opportunity for an experienced Assistant General Manager looking for a new role in an award winning, critically acclaimed group.The Location

Situated in Bloomberg Arcade in the heart of London''s Square Mile, BAO City is BAO''s flagship KTV restaurant. Drawing inspiration from the neon-lit, city-pop atmosphere of Taiwan in the ‘80s and ‘90s, where Co-Founder Erchen Chang grew up, BAO City brings a nostalgic yet vibrant dining experience to London. The restaurant features two private karaoke rooms, inspired by the iconic films ‘Taipei Story'' by Edward Yang and ‘Wall Street'' by Oliver Stone, with a song catalog of over 300,000 tracks for guests to enjoy.We''re looking for a confident, hands-on Assistant General Manager to help lead our Front of House team. You''ll work closely with senior management to ensure smooth service, great guest experiences, and strong team performance.What You''ll Do:Oversee daily FOH operations and lead a successful serviceEnsure guests receive warm, attentive, and memorable hospitalitySupport and train the team to deliver top-quality serviceManage opening/closing duties, stock, and health and safetyAssist with recruitment, scheduling and financial targetsWhat We''re Looking For:Experience as an Assistant GM or senior FOH managerPositive, proactive and people-focused leaderStrong service standards and eye for detailPassionate about hospitality with solid FandB knowledgeEager to grow within a respected, award-winning groupThe Benefits

We want to create a great place to work that mirrors the soft fluffy embrace of a BAOWe have a commitment to work life balance.

Our rotas are based on 6 shifts over 5 days, with a maximum of 1 double. You are paid overtime, and you will get 2 weeks rotas in advance so you can have a life outside of work.Your development is important to us.

Within your first year with us, you''ll have three reviews, giving you the platform to tell us how we can support you better, and to identify development opportunities.We''re serious on our education, meet School of BAO.

Learn Mastery, Discover Artistry. A meticulously crafted calendar of events, workshops, talks. For leaders of the business you will have access to the Coaching Program by hospitality coach, Madeleine Geach.Our perks, hands down the best hospitality discount in London

50% off food and drink across all of BAO and JKS restaurants, plus some rotating restaurant discounts.We have our own currency, meet BAOcoin.

A reward scheme where you earn BAOcoin by displaying BAO behaviours, and cash in prizes from the BAOshop.There are other ways to earn some cash with the

BAO Pyramid Scheme.

Sell the BAO dream to your friends, and earn up to £500 for a referral.We''re serious about our parties.

Our record turnout for our parties speaks for itself. At the beginning of the year we have a huge

Wei Ya Party

paired with our

Annual Awards Ceremony. Our second large party is our

Moon Festival

BBQ

in September. For good measure we throw in a handful of

Karaoke Parties

in the middle.The Group

BAO quite literally means steamed bun. But BAO means so much more than that, a cult brand with a cult following that aims to inspire with design through food. Founded in 2013 by family trio, Erchen Chang, Shing Tat Chung and Wai Ting Chung in a carpark in East London to now spanning 7 restaurants across London, where each has its own story of Taiwanese Culture with unique experience, narrative and menu.At BAO we seek people who warm our souls through cooking and hospitality. We strive to cultivate an environment where our design is inspiring, where our unconventional way of thinking bring humour and innovation; our detail challenges you to do your ..... full job details .....