Assistant FOH Manager

Job Title: Assistant FOH Manager Commencing: March 2025 Job Location: Daytona Milton Keynes Reporting To: Front of House Manager Place in Organisation: Operations Team MAIN PURPOSE OF JOB To effectively and efficiently manage and maintain all reception/customer facing areas and to assist in the management and training for all FOH team members as directed. General Responsibilities: To ensure the smooth and efficient running of the reception and front of house areas (Main reception area, changing room, briefing room, green area s/grounds keeping and all customer facing facilities). To always maintain the presentation of the facilities to an exceptionally high standard. To greet all visitors, in a friendly, polite and professional manner, ensuring they comply with the company procedures. To be fully conversant with Daytona s computer booking and timing systems including Clubspeed and Book Now . To ensure ALL safety measures and checks are carried out to the required level and full compliance is adhered to without fail. To ensure daily/weekly/monthly/annual checks are carried out effectively and efficiently at all times. Consistently support the upselling of merchandise and events, ensuring all follow-up calls and enquiries are handled promptly and in line with the guidance provided by the Milton Keynes FOH/Pavilion Manager To maintain merchandise stock levels and prepare orders for approval by the FOH/Pavilion Manager. To attend and action points from the weekly Events ..... full job details .....
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