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Permanent

Assistant Event Operations Manager

Ascot
money-bag 36000.00-36000.00 Annual
Posted Yesterday

Assistant Events Operations ManagerLocation: Ascot Salary: £36,000 + £3,000 - £4,000 service charge Hours: 40 hours - 5 days out of 7 Join a luxury hospitality brand where people create extraordinary guest experiences. You''ll be part of a collaborative, supportive culture with strong development opportunities, training programmes, and clear career progression.About the Role We are seeking an experienced and motivated Assistant Events Operations Manager to support the smooth running of Events and In-Room Dining operations. You will lead, coach and inspire a team to deliver exceptional, personalised service across a range of guest experiences, from private dining to large-scale events.Assistant Events Operations Key ResponsibilitiesSupport day-to-day management of Events and In-Room Dining operationsLead, train and motivate the team to deliver 5-star service standardsOversee event set-up and ensure all spaces meet client specificationsDrive guest satisfaction by monitoring service quality and acting on feedbackManage staffing levels, rotas, and daily briefingsControl stock, costs, payroll, and departmental expensesMaintain high standards of cleanliness, organisation, and presentationCollaborate with Events, Sales, and Culinary teamsSupport team development through training, coaching, and performance reviewsAbout YouPrevious experience in a similar role within a 5-star hotel or luxury environmentStrong leadership and team management skillsExcellent communication and guest ..... full job details .....

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