Assistant Customer Service Supervisor

Job Title: Customer Service Supervisor - Watford CentralStarting Salary: £27,694 opportunity to progress to £31,022 per annum (pro rata for part time)Hours: 18.5Location: Watford Central LibraryContract Type: PermanentDirectorate: ResourcesAbout the teamWatford Central Library is a large, bustling town centre library spread over two floors.We are open seven days a week and offer a wide range of services, events, and activities for both adults and children. These include Baby Rhyme Time, Story Time, Lego Club, and a Sewing Group. Our modern CreatorSpace is used for creative and digital activities, as well as various clubs and events.Do you want to make a difference in the community and help people to enrich their lives, whilst progressing in a whole new career? Then apply for a job with Hertfordshire Libraries.This is an exciting opportunity to take on the role of being a Customer Service Supervisor at a busy library within a thriving community.As part of the local management team, you will be responsible for the delivery and promotion of all frontline services in Watford Central Library, ensuring high standards of customer service are maintained at all times.About the roleHertfordshire''s libraries are more than collections of books.They are hubs for community activities, places to access digital technology, creative spaces, and gateways to reading, information and wellbeing. Our service points include small village libraries, town and city libraries, and performing arts ..... full job details .....