£35000 - £40000 per annum
About the Role
As Assistant Business Centre Manager in London, you will oversee daily operations at a professional workspace near London Bridge. This full-time position, paying £35,000 to £40,000 annually, focuses on customer experience, operational efficiency, and revenue generation. You will manage occupancy levels, develop income streams, and maintain high service standards while working closely with senior leadership. Key skills include commercial awareness, operational oversight, and customer relationship management. You will lead a team to deliver an exceptional workplace environment, ensuring the centre runs smoothly and profitably.
Assistant Business Centre Manager | Customer Experience & Operations
Central London (London Bridge)
£35,000 – £40,000 Benefits
Are you a commercially minded leader who thrives in a customer-focused, fast-paced environment?
We’re looking for a Assistant Business Centre Manager to take ownership of a high-performing, professional workspace in the heart of London Bridge. This is a fantastic opportunity for someone who combines customer experience, operations, and revenue generation to drive performance and deliver an exceptional workplace environment.
Working closely with senior leadership, you’ll play a key role in maximising occupancy, growing revenue streams, and leading a high-quality customer experience while overseeing the day-to-day running of the centre.
The Role
- Deliver an outstanding customer experience, building strong, lasting client relationships
- Conduct professional tours and convert enquiries into new business opportunities
- Drive revenue across co-working, meeting rooms, and additional services
- Oversee all day-to-day centre operations, ensuring high standards across the workspace
- Manage facilities, contractors, repairs, and health & safety compliance
- Monitor KPIs, performance data, and identify opportunities to improve revenue and service delivery
- Lead, coach, and support Centre Operations Assistants to maintain service excellence
- Support budgeting, reporting, and overall commercial performance of the centre
- Partner with sales and marketing to increase occupancy, engagement, and community presence
- Experience in serviced offices, coworking, hospitality, retail, or customer-facing operations
- Strong commercial awareness with a track record of driving revenue or performance
- Previous experience leading or supervising a team
- Excellent communication and stakeholder management skills
- Highly organised, proactive, and solutions-focused
- Confident managing multiple priorities in a fast-paced environment
- Comfortable using Microsoft Office and CRM systems
- £35,000 – £40,000 salary (depending on experience)
- Excellent benefits package
- Prime London Bridge location
- A varied role with real ownership and progression opportunities
- The chance to work in a dynamic, customer-driven environment
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