Assistant Branch Manager

Job Title: Assistant Branch ManagerLocation: Golders Green (Fully Office-Based) Salary: 32,000 per annum Reporting To: Area Branch Manager Department: Subsidiary Banking OperationsAbout the RoleWe are looking for an experienced and motivated Assistant Branch Manager to join our team at the Golders Green Branch. This fully office-based role plays a critical part in ensuring the smooth day-to-day operations of the branch, leading a team of Personal Bankers, and supporting the Area Branch Manager in delivering excellent customer service and operational efficiency.This is an excellent opportunity for a detail-oriented, customer-focused individual with a strong background in retail banking operations and staff management.Key ResponsibilitiesEnsure operational excellence across all aspects of the branch.Supervise and support Personal Bankers and Cashiers in their daily duties.Take joint responsibility for customer service, staff attendance, and workplace discipline.Handle cash custody, locker keys, branch keys, and emergency protocols.Monitor and authorise cash transactions, ensuring AML and KYC compliance.Oversee security forms, stationery, loan files, demand drafts, and inward clearing transactions.Reconcile accounts including NatWest, LMB-SBI, and office accounts.Manage customer complaints and queries with professionalism.Participate in loan processing and appraisal activities, including drawing power calculations.Conduct KYC checks independently or with the Branch ..... full job details .....