Assistant Branch Manager -Builders Merchant

Our client is looking for an enthusiastic and commercially minded Assistant Branch Manager with specialist knowledge of roofing to support the leadership of a busy builders’ merchant branch. Working closely with the Branch Manager, you will help drive sales growth, oversee daily operations and ensure customers receive excellent service. This is a hands-on role where you will lead by example, build strong trade relationships and support the success of both the branch and the roofing product category.
  
Key Responsibilities
  
Sales & Customer Service

• Proactively promote roofing products and services to new and existing customers.
• Provide expert advice and solutions to trade, commercial and retail clients.
• Support the development of new business opportunities and strengthen customer loyalty.

• Assist the Branch Manager in overseeing day-to-day branch activities.
• Monitor stock levels, manage supplier orders and maintain product displays.
• Ensure compliance with company policies, health & safety and operational standards.

• Act as deputy to the Branch Manager when required.
• Support, train and motivate team members to deliver sales and service targets.
• Contribute to a positive, safe and productive working environment.

• Help achieve branch sales, margin and profit objectives.
• Track sales performance of the roofing category and suggest improvements.
• Support cost control, efficiency, and operational effectiveness.

• Previous experience in builders’ merchants and roofing products (essential).
• Strong product knowledge of roofing materials and their applications.
• Experience in a supervisory, team leader or assistant manager role.
• Commercially driven with strong sales and customer service skills.
• Excellent organisational and problem-solving abilities.
• Confident communicator with the ability to build lasting relationships.

• Salary up to £35,000
• Career development and progression opportunities.
• Pension scheme and staff discount.
• Full training and ongoing professional development.
• Supportive and team-focused working environment.