Assistant Asset Technician

Assistant Asset Technician - TemporaryOur client is a large and complex organisation responsible for managing a substantial estate portfolio, delivering facilities maintenance and compliance services across a diverse property portfolio. Due to increased demand within the Facilities Maintenance and Compliance team, an opportunity has arisen for an experienced Helpdesk professional to support the delivery of maintenance services through the effective coordination of work requests, contractors and stakeholders.Your new roleAs Assistant Asset Technician - Helpdesk, you will play a key role in supporting the day-to-day operation of a busy Facilities Helpdesk environment. You will be responsible for receiving and managing maintenance requests, coordinating with contractors and operational teams, updating CAFM systems and ensuring a high standard of customer service is delivered to service users.This is an excellent opportunity for candidates with facilities helpdesk, CAFM, scheduling or maintenance coordination experience looking to further develop their career within a large and professional estates environment.Key responsibilities:Act as a first point of contact for maintenance and facilities-related enquiries via telephone and email.Log, allocate and monitor work orders through CAFM systems.Liaise with Estates Supervisors, Managers and contractors to ensure efficient service delivery.Prioritise reactive maintenance requests and escalate urgent issues where required.Maintain ..... full job details .....