ASB Officer

We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a Leicester-based Housing Association on an initial 2-month temporary contract.This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a caseload independently and progressing cases from initial reports through to resolution. The successful candidate will primarily work remotely, with attendance required at the Leicester office one day per week.As an Anti-Social Behaviour Officer, you will manage a range of ASB cases, including complex cases requiring formal intervention and legal action. You will be responsible for investigating complaints, gathering evidence, working with residents and partner agencies, and ensuring cases are progressed effectively in line with housing policies and legislation.Key Responsibilities of an ASB Officer:Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution.Investigate ASB complaints, gather evidence and maintain detailed case records.Work with residents, witnesses, local authorities, police and partner agencies to resolve ASB issues.Progress complex ASB cases through formal enforcement action and legal proceedings where required.Prepare case files, statements and evidence for court action.Attend meetings, interviews and site visits where required.Provide advice and support to customers affected by anti-social behaviour.Ensure all case management activity is ..... full job details .....