ASB Officer

We are currently recruiting for an experienced Anti-Social Behaviour Officer to join a London-based Housing Association on a permanent basis.This is an excellent opportunity for an experienced Anti-Social Behaviour Officer who is confident managing a varied caseload and delivering effective ASB services across a large geographical area. The role offers flexibility around location, with the successful candidate able to work across different London patches as required.The RoleAs an Anti-Social Behaviour Officer, you will be responsible for managing and resolving a range of ASB cases, including complex cases requiring formal enforcement action and legal intervention. You will investigate reports, gather evidence, work with residents and partner agencies, and take appropriate action to achieve sustainable resolutions.Key Responsibilities of an ASB Officer:Manage a caseload of Anti-Social Behaviour Officer cases from initial report through to resolution.Investigate ASB complaints, gather evidence and maintain accurate case records.Work with residents, witnesses, local authorities, police and external agencies to resolve ASB issues.Manage complex ASB cases, including those requiring tenancy enforcement and legal action.Prepare case files, witness statements and supporting evidence for court proceedings where required.Issue relevant tenancy enforcement actions in line with legislation and organisational policies.Carry out visits, interviews and meetings with residents and involved ..... full job details .....