Area Tenancy Manager

Area Tenancy Manager - Immediate Start! Hybrid Temp (Ongoing) PAYE £22.41/hr Ltd/Umbrella £29.51/hr 2-3 days per week in office Basic DBS requiredAre you passionate about supporting communities, improving neighbourhoods, and making a real difference in social housing? We''re looking for a proactive, confident Area Tenancy Manager (ATM) to join our Housing team and deliver high-quality tenancy and estate management across a defined patch. What You''ll Be Doing Tenancy ManagementOverseeing the full tenancy lifecycle-from sign-ups to end-of-tenancyEnsuring residents understand and comply with tenancy conditionsInvestigating tenancy breaches and taking proportionate enforcement action Income and Arrears ManagementMaximising rental income through effective rent collectionManaging arrears with early intervention and tailored supportPreventing escalation to legal action wherever possible Anti-Social Behaviour (ASB)Responding to ASB reports and conducting investigationsWorking with partners like Police and Community Safety teamsTaking balanced action including mediation, warnings, and legal steps Estate and Community ManagementMonitoring estate conditions and raising issues such as safety, repairs, or environmental concernsLiaising with contractors and Estate Services to maintain excellent standardsBuilding positive relationships with residents and community groups Safeguarding and Supporting Vulnerable ResidentsIdentifying vulnerable tenants and making appropriate referralsUsing a ..... full job details .....