Area Operations Manager

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Area Operations Manager

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Integral UK Ltd2 weeks ago Be among the first 25 applicantsJoin to apply for the

Area Operations Manager

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Integral UK LtdGet AI-powered advice on this job and more exclusive features.Job Description: Cleaning Operations Manager

Position Overview:

The Cleaning Operations Manager will lead and manage the cleaning teams to ensure a positive, motivational, and supportive working environment. This role involves advanced planning of all cleaning operations, focusing on training and development, and ensuring excellence in cleaning standards and customer interactions.

Leadership

Key Responsibilities:

Lead the cleaning teams to foster a positive and motivational work environment.Plan and schedule all cleaning operations, including periodic tasks.Focus on team training and development to establish good working practices and enhance customer experiences.Ensure high standards in cleaning operations, including security, health and safety, compliance, and staff presentation.

Best Practice And Innovation

Provide professional support in service-related and contractual matters.Maintain high standards and suggest initiatives for continuous improvement.Manage and resolve all cleaning feedback and complaints.Collaborate with stakeholders to promote teamwork and add value.Manage and report on cleaning operational budgets transparently.

Team Management

Lead and support direct reports positively.Ensure exceptional operational standards and meaningful interactions with building users.Work with senior leadership to plan staffing and manage capacity during peak times.Conduct recruitment, induction training, and development of colleagues.Ensure compliance with quality performance measures and resolve any failures professionally.

Communication

Ensure effective communication through meetings, handovers, and reporting.Attend business progress and team meetings as required.Deliver concise and sound written reports for internal and external communication.Maintain confidentiality in client communications.

Brand Enhancement

Reflect the brand and culture in team behaviours.Drive sustainable service delivery.Consistently exceed customer expectations and ensure long-term satisfaction.

Qualifications

Proven experience in a leadership role within cleaning operations.Strong organizational and planning skills.Excellent communication and interpersonal skills.Ability to manage budgets and report transparently.Knowledge of health and safety regulations and compliance standards.

This role is ideal for a proactive leader with a passion for maintaining high standards and fostering a positive team environment.Seniority level

Seniority level Mid-Senior levelEmployment type

Employment type Full-timeJob function

Job function Management and ManufacturingIndustries Facilities ServicesReferrals increase your chances of interviewing at Integral UK Ltd by 2xGet notified about new Area Operations Manager jobs in

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