Area Neighbourhood Caretaker

Area Neighbourhood Caretaker
Location: Birmingham
Salary: Competitive
Contract: Full Time | Permanent
Hours: Flexible between 7:00am – 7:00pm based on service needs

About the Role:
We are currently recruiting for an experienced Area Neighbourhood Caretaker to support the maintenance, inspection and improvement of communal housing estates and neighbourhood environments across Birmingham.

This is a varied, hands-on role combining estate maintenance, environmental services, minor repairs and team supervision. You will play a key role in helping maintain clean, safe and attractive neighbourhoods while supporting residents and supervising Estate Caretakers.

What You’ll Be Doing Estate & Neighbourhood Maintenance

• Carry out inspections, cleansing and maintenance of communal housing areas
• Remove litter, bulky waste, graffiti and fly tipping from neighbourhoods
• Maintain garage sites, drying areas, pathways and communal land
• Carry out environmental improvement and “kerb appeal” works
• Ensure communal areas remain safe, clean and visually attractive

Cleaning & Caretaking Duties

• Monitor and support cleaning standards across high-rise and low-rise blocks
• Assist with emergency cleaning and rubbish removal where required
• Support or oversee chute unblocking and communal cleaning tasks
• Monitor contractor performance and report issues where standards are not met

Inspections & Health & Safety

• Conduct regular inspections of:
  • Lighting
  • Fire safety equipment
  • Roof areas
  • Lift motor rooms
  • Refuse chutes
  • Communal entrances and pathways
• Identify and report repairs, hazards and safeguarding concerns
• Complete health & safety documentation and inspections
• Ensure COSHH and safe working procedures are followed at all times

Minor Repairs & Environmental Works Following training, duties may include:

• Basic carpentry
• Minor plumbing repairs
• Painting and glazing
• Minor electrical maintenance
• Fence, paving and communal area repairs
• Gardening, hedge trimming and weed removal

Resident & Community Support

• Act as a first point of contact for residents regarding neighbourhood issues
• Support vulnerable residents where appropriate
• Work closely with housing officers, contractors and external agencies
• Assist with anti-social behaviour reporting and neighbourhood improvement initiatives
• Attend resident meetings and community walkabouts when required

Team Supervision

• Supervise Estate Caretakers and support day-to-day work allocation
• Monitor attendance, performance and training needs
• Support health & safety compliance and safe working practices
• Assist with staff development and performance management processes

What We’re Looking For

• Experience within caretaking, housing, estates or neighbourhood services
• Ability to carry out cleaning, maintenance and minor repair tasks
• Experience supervising staff or contractors
• Good understanding of health & safety and safe working procedures
• Strong communication and customer service skills
• Ability to work independently and manage priorities effectively
• Full UK driving licence and ability to drive a van (essential)

Desirable

• Experience working within social housing or local authority services
• Experience driving larger vehicles/tippers
• Understanding of safeguarding and anti-social behaviour issues

What’s on Offer

• Stable, full-time role
• Uniform, PPE and tools provided
• Training and development opportunities
• Varied and active working environment
• Opportunity to make a visible difference within local communities

Important Information

• Role involves indoor and outdoor working in all weather conditions
• Travel across multiple neighbourhoods/sites may be required
• Evening meetings may occasionally be required

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