Area Manager - Commercial Cleaning

Daniel Owen are working with a client who are looking for an experienced Area manager for a Facilities Management CompanyDue to exceptional year-on-year growth, record customer retention and a rapidly expanding contract portfolio, My client is creating a new Senior Area Manager position within our Operations team.This is a pivotal role within the business, responsible for managing a portfolio of approximately 25-30 commercial cleaning sites across Buckinghamshire, Berkshire and Oxfordshire.Our customers include offices, educational settings, healthcare environments, industrial facilities, logistics operations and commercial premises throughout the Thames Valley. As the Area Manager, you will be the primary link between our customers, frontline cleaning teams and Head Office support staff, ensuring service excellence is delivered consistently across every site.Acting as the operational lynchpin, you will ensure communication flows effectively, issues are resolved promptly, and our high standards of cleanliness, safety and customer service are maintained.This is a highly customer-focused role. Whilst operational excellence is essential, your success will be measured by the strength of your client relationships, customer retention, team engagement and the quality of service delivered across your portfolio.Working closely with Supervisors, Cleaning Operatives and our Head Office support teams, you will recruit, develop and motivate staff, maintain compliance standards, manage ..... full job details .....