Overview
Working in partnership with a well-respected training provider who are recruiting for an Apprenticeship Administrator to join their team. The successful candidate will be responsible for the delivery of the apprenticeship assessment process, dealing with all aspects from booking events, managing assessors to posting results and assessment outcomes. Working closely with both internal and external stakeholders to manage the onboarding process and be able to provide support to the senior operational team. This is a fantastic opportunity for a candidate with a minimum of 1 year''s administration experience; this role will initially be office based but there will be the flexibility to work hybrid as the role progresses.Responsibilities
Acting as the customers'' contact point throughout the apprenticeship assessment journeyUse and maintain all Apprenticeship assessment internal systemsObtain feedback throughout the AA journey from training providers, apprentices, and employersPlan and manage the delivery of all assessments and allocation to the bank of Assessors and Lead AssessorsUndertake all required legislative checks and monitor that pre-requisites are met by the apprentice / training provider ahead of entry to AAMaintain excellent knowledge of the apprenticeship standards and the assessment plansRespond to customer feedbackIdentify, manage, and/or escalate any risk in our operational deliverCollaborate with colleagues and bring insight to help us grow and develop our apprenticeship businessRequirements / Qualifications
A minimum of 12 months administration experienceWorking knowledge if current apprenticeship assessment platforms is desirableExcellent communication skills, both written and verbalStrong IT literacy skillsExceptional levels of accuracyStrong planning, prioritising, and organisational skillsDriving license holder with personal vehicle required to travel to Apprenticeship Assessment events is ..... full job details .....