Apprentice IT Support

Overview

Apprentice IT SupportLocation: Perth, with some presence in South QueensferryContract: Fulltime, 40 hours per week, Monday – Friday, Hybrid working available after 3 months employmentBEAR Scotland is a leading road maintenance and management service provider in Scotland, maintaining and improving Scottish Trunk Roads including bridges and structures through some of the most scenic, but challenging, parts of the country.Formed in 2000, BEAR Scotland is an alliance of three highly successful organisations who are prominent in the United Kingdom roads sector – Vinci, Jacobs and Breedon – joining together to provide trunk road network management and maintenance solutions to Transport Scotland.We rely on strong digital systems to support our teams — from office staff to engineers working on site. We’re now looking to bring in a motivated IT Apprentice to join our team and build a career in IT Support while gaining a nationally recognised qualification – A Modern Apprenticeship in Digital technology: IT Support (SCQF Level 6).

Roles and Responsibilities

Setting up and maintaining user accounts and access permissions

Installing, configuring, and updating hardware and software

Troubleshooting user issues

Supporting laptops, printers, and mobile devices

Learning the basics of networking and IT security

Helping roll out new IT systems and updates across the company

Providing excellent customer service to colleagues at all levels

Documenting solutions and maintaining IT records

Knowledge, Skills and Experience

You don’t need previous IT Work experience – we’ll provide the full training. We’re more interested in your attitude, curiosity and willingness to learn.

Ideally you will hold (or be working towards) National 5’s / Highers, ideally including Computing, Business or Maths

Have a strong interest in Technology and problem-solving

Be organised and able to manage your time effectively

Enjoy helping people and communicating clearly

Why BEAR?At the heart of our success is our people — talented, innovative, and dedicated individuals who drive everything we do. We’re committed to attracting and retaining top talent by offering a supportive and rewarding work environment. In return, we provide:

A competitive salary

Generous holiday entitlement

Pension scheme

Access to a range of employee benefits including annual leave purchase, Cycle to Work scheme, and our Employee Assistance Programme

We believe in empowering our team to grow, thrive, and achieve their full potential. Join a company that inspires you to deliver your best work and supports your journey to evolve and succeed.

We are proud to be an equal opportunities employer, committed to promoting fairness, inclusion, and diversity across all areas of our ..... full job details .....