Apprentice IT Service Desk Analyst

As an IT Service Desk Analyst Apprentice, you\''ll be the first point of contact for service users and customers seeking support, information, or access to IT services. You’ll provide first-line technical support across multiple channels - including phone, email, digital platforms, and self-service tools.Course Information

Course:

Information communications technician (level 3)Level:

3Route:

DigitalApprenticeship Level:

AdvancedWorking Arrangements

Working Week:

Monday to Friday. 37.5 hours per week. Working hours TBC.Expected Duration:

13 MonthsNumber of Positions ..... full job details .....