£25500 per annum
JOB DESCRIPTION
Apprentice HR Coordinator
£25.5K per annum
Birmingham
Purpose of the Role
To provide administrative support to the HR Team and develop the necessary knowledge to offer HR advice and guidance to managers and employees. This role ensures HR processes and practices are correctly administered in accordance with Group HR standards, which include:
- Responding to queries promptly, professionally, objectively, and in a friendly manner;
- Maintaining confidentiality and adhering to GDPR regulations;
- Engaging in continuous professional development to uphold a high level of service, aiming for ongoing improvement of our systems, processes and practices.
Recruitment and Selection
- Perform administrative tasks related to recruitment in line with procedures and legal requirements, such as drafting job descriptions, issuing interview invitations, and obtaining references.
- Develop an understanding of various employment terms and conditions, providing initial advice as required.
- Work alongside HR Advisors to develop experience in reviewing CVs, shortlisting candidates, and participating in interviews.
- Assist in formalising job offers, ensuring alignment of salary and benefits with job responsibilities, skills, and experience.
- Ensure probation reviews are conducted within the correct timeframe.
- Facilitate company onboarding procedures.
- Coordinate with schools, colleges, and universities regarding work experience placements.
- Conduct DBS checks where required, escalating any concerns to the HR Advisors.
- Manage leaver documentation in accordance with company procedures, ensuring relevant departments are informed.
- HR Information Systems
- Maintain accurate and up-to-date information on Equator and multimedia folders for administrator and user access.
- Ensure the HR induction programme remains current and relevant.
- Support the use of the Group's Apprenticeship Levy following departmental guidelines.
- Manage training processes including authorisations, booking, and evaluations.
- Collate and plan training needs based on Performance & Development Reviews.
- Update training records across platforms such as Equator, Job Logic, and Vision.
- Support the processing of notifications and leave requests in accordance with statutory and company policies.
- Provide administrative support during TUPE processes and redundancy programmes.
- Assist in managing the HR inbox and providing first-line support to staff queries.
- Maintain accurate HR spreadsheets and ensure personnel files and recruitment records comply with GDPR.
- Provide cover for HR administrative tasks, including stationery, meeting arrangements, and security matters.
- Collaborate effectively within the HR team and across departments.
- Contribute to departmental goals and ensure seamless operations.
- Undertake necessary training and professional development.
- Engage in a Level 3 or Level 5 apprenticeship programme (depending on prior qualifications and experience).
- Demonstrate professionalism, ethical conduct, and a commitment to equality and inclusion.
- Comply with all health and safety regulations.
- Liaise with the H&S team as necessary.
- Identify and suggest improvements where appropriate.
Academic Qualifications
- Must meet entry requirements for a Level 3 or 5 apprenticeship qualification.
- GCSEs (or equivalent) including English and Mathematics at grade C/4 or above.
- Proficient in Microsoft Office, particularly Word, Excel, and Outlook.
- Excellent organisational skills with the ability to manage multiple and conflicting deadlines.
- Strong attention to detail and a high degree of accuracy.
- Effective verbal and written communication.
- Professional, approachable manner with strong interpersonal skills.
- Self-motivated, driven, and able to work both independently and as part of a team.
- Capable of prioritising tasks and working under pressure when required.