Appointment Coordinator

Appointments Coordinator Monday to Friday 9:00am - 5:00pmFull-time Temporary to Permanent (for the right candidate) Salary £13.70Full Job Description We are looking for a full-time Appointments Coordinator to join our growing team in a remote role connected to our Solihull operations. The successful candidate will be responsible for managing appointments, providing outstanding customer support, and assisting with sales activities through excellent communication and organisational skills.Key ResponsibilitiesArrange and manage appointments efficientlyDeliver a high standard of customer supportCommunicate professionally over the phone and online platformsHandle multiple tasks while meeting deadlinesMaintain accurate records and stay organisedWork independently from home while remaining in regular contact with the team via phone, Zoom, or FaceTimeMeet performance expectations and productivity targetsOperate effectively in a fast-paced environmentBe willing to provide additional support when business demands require flexibility, including occasional later finishesCandidate RequirementsPrevious experience within customer service (minimum 1 year)Confident communication and telephone mannerAble to work independently for long periods of timeAble to manage workload under pressure and prioritise tasks effectivelyComfortable working in a monitored performance environment using Webex reporting toolsGood attention to detail and time management skillsBenefits: Company pension scheme ..... full job details .....