Applications Support Analyst / ICT Business Analyst

Are you an Applications Support Analyst, Systems Analyst or Business Systemsprofessional looking for a role where you can support, improve and shape keybusiness applications? This ICT Business Analyst role sits within anApplications Team, but it is much more suited to someone with hands-onapplications support experience than a traditional Business Analyst background.This is an excellent opportunity for someone who enjoys troubleshooting businesssystems, supporting users, configuring applications, working with suppliers andhelping improve how technology supports the organisation. You will be workingacross key enterprise applications including Microsoft Dynamics 365,SharePoint, Power Platform, Copilot Studio, analytics, data warehousing, HR andfinance systems.Why this role may be right for youThis role is ideal if you have experience providing 2nd or 3rd line support forbusiness applications and want to move into a broader position involvingsystems improvement, digital change and stakeholder engagement. You do not needto have worked with the organisation''s exact systems before. What matters isthat you understand how applications work, how systems connect, and how tosupport users when business-critical platforms need to be fixed, configured orimproved.What you will be doingProviding 2nd and 3rd line applications support across enterprise business systemsTroubleshooting, configuring and improving internal applicationsSupporting users and stakeholders with system issues, ..... full job details .....