Applications Service Lead - Insurance

Applications Service Lead | Insurance | London (Hybrid) | £75,000We''re hiring an Applications Service Lead to take ownership of core underwriting and claims systems within a London Market environment.This role sits between the business, vendors and engineering teams, focused on keeping applications stable, resolving incidents effectively and improving service performance.Key focus areas:BAU support across insurance platforms (PAS, claims, document systems)Major incident coordination and issue resolutionWorking with vendors and internal teams to investigate and fix problemsManaging releases, defects and change via Azure DevOpsEnsuring applications are performing as expected in a live environmentWe''re looking for someone who:Has experience supporting or owning insurance applicationsIs comfortable working with vendors and offshore teamsCan understand issues at application level (data, integrations, system behaviour)Has worked with tools like ServiceNow and Azure DevOpsLondon Market experience is preferred. Exposure to platforms such as Eclipse, Sequel or Guidewire is beneficial but not essential.If you want to own key systems and work close to both technology and the business, get in touch. ..... full job details .....