Applications Operations Analyst

Applications Operations AnalystWe are working with a leading global professional services organisation, renowned for partnering with some of the world''s most high-profile businesses on complex, high-impact work. With a strong international presence and a reputation for excellence, they offer a collaborative and fast-paced environment where innovation and continuous improvement are key.They are now looking to hire an Applications Operations Analyst to join their London-based team.The RoleThis position sits within the Applications Operations team and plays a key role in ensuring the stability, performance, and security of enterprise application environments.You''ll be responsible for the day-to-day support, maintenance, and optimisation of business-critical systems, while also contributing to ongoing improvements, automation, and process efficiencies.Key ResponsibilitiesPerform system maintenance, patching, and upgrades in line with change management processesManage user access (provisioning, de-provisioning, and access reviews)Monitor system performance and proactively address issuesRespond to incidents and service requests, ensuring SLA adherenceTroubleshoot and resolve application issues, conducting root cause analysisSupport system configurations, integrations, and deploymentsPartner with Information Security to remediate vulnerabilities and support auditsContribute to post-incident reviews and continuous improvement initiativesMaintain documentation, runbooks, and ..... full job details .....